Frequently Asked Questions (FAQ)
Will FlashSnack write my nutrition data into Apple Healthkit (AHK) or Google Health Connect (GHC)?
Yes. You can turn on permissions for FlashSnack™ to write into AHK or GHC by following these steps:
FlashSnack™ > Settings > Apple (or) Google Health > make sure the “Connected” toggle is on.
Can I see my nutrition information on my iPhone Lock Screen or Dynamic Island?
Yes! FlashSnack™ supports iOS Lock Screen widgets, Live Activities, and Dynamic Island (on iPhone 15 and newer). You can see your current macros and easily log a meal right on your lock screen.
Is FlashSnack™ a freemium app?
No, FlashSnack™ has a three-day free trial where you can make sure the app features you care about meets your needs, but then the app is available only via the paid subscription (annual or monthly).
Does FlashSnack™ work with Android widgets?
Yes, FlashSnack™ provides Android home screen widgets that displays your most recently logged meals as well as the option to log a new meal.
What’s the difference between FlashSnack™ and Gluroo™?
FlashSnack™ is brought to you by the same company that created Gluroo, and we label FlashSnack™ as “Powered by Gluroo” because the two apps share the same backend service and functionality.
FlashSnack™ is a much simpler, more focused app that is the simplest nutrition logging companion app we could design.
FlashSnack™ does not contain any of the insulin or glucose logging functionality of Gluroo and is not a comprehensive diabetes management app like Gluroo is. If you are using insulin, tracking exercise, managing your supplies, seeking medicine or basal insulin reminders, coordinating care for a primary patient, interested in deeper analytics or sharing your CGM data, you should consider using Gluroo instead. See https://gluroo.com for more information about the Gluroo Diabetes Logger.
Can I log exercise with FlashSnack™?
No. FlashSnack™ is a focused app with a very specific purpose of enabling seeing your nutrition data easily and quickly in AHK or GHC.
If you are looking for a more comprehensive health logger or diabetes companion app, try our flagship app Gluroo which available for testing and is being used by ~200,000 people. It is available worldwide.
Why is FlashSnack™ not available in my country?
FlashSnack’s initial launch is only in the US, UK, Canada, and Australia. We hope and expect to make it available in other countries over the coming months as we more carefully review the translations and ensure compliance with other countries’ regulatory, privacy, and data storage requirements.
If you are interested in the features aligned with comprehensive diabetes-related logging, note that our flagship app Gluroo is available worldwide for testing.
Do I need a separate Gluroo™ account to use FlashSnack™?
No. If you are new to FlashSnack™, you’ll get a FlashSnack™ account when you sign in. If you’ve used Gluroo before and have a Gluroo account, you can sign in to FlashSnack™ using that account without separately needing to set up FlashSnack™ anew.
Importantly, if you request deletion or removal of your Gluroo account that you also use with FlashSnack™, you will also no longer have access to FlashSnack™, and vice-versa.
You may also use the two services separately using different Google accounts or (if you use an iOS device) using Apple Sign-In for one app and Google sign-in for the other. Those accounts will not be related at all and can be managed independently.
How do I cancel my subscription?
You manage your paid subscription to FlashSnack™ using the platform-specific instructions. See Apple’s instructions for iOS and Google’s instructions for Android.
If you’re having difficulties with FlashSnack™, we would love to try to help you: write in to help@getflashsnack.com and we will do our best!
Do you have other questions?
We’re here to help. Our support team takes care of every request and report. Contact us, and we’ll get back to you as soon as possible.